Frequently Asked Questions
Minimum technical requirement
How much does AppointMaster cost?
Does the price include upgrade and support?
How will my patients know my practice provides online scheduling?
What link should I provide to my patients to make online appointment scheduling easy?
How do I link AppointMaster Online Scheduling to my existing web site?
I do not have a web site; how will my patients be aware of this new service?
Does AppointMaster apply to all my appointments?
Do you plan on supporting other software?
Does AppointMaster have any users yet?
How hard is it to discontinue the service if I am dissatisfied with AppointMaster?
Service & Process
How does AppointMaster know what is actually available in my schedule?
Can AppointMaster work with my existing software?
What happens when an appointment is scheduled online by a patient?
Can the same appointment be booked twice online?
What kinds of appointments are proposed to my patients?
How will I know a patient has requested an appointment online?
Who decides when and what appointment is definitively booked in my agenda?
Can the patient select a specific provider within a practice?
What if I do not use software for my schedule yet?
How long does it takes to be up and running with AppointMaster?
Where can I see what the patient will experience when booking an appointment with AppointMaster?
What happens if your server goes down?
Why will my patients use AppointMaster?
Does AppointMaster apply to new or existing patients?
Does the patient see the actual schedule?
Does the patient book real appointments in my practice schedule?
Can the patient select the best time for him?
How does the patient define his/her needs?
Does the patient have to re-enter data every time?
What if one of my patients does not want to use AppointMaster?
I already have a web site that provides appointment requests, why is AppointMaster better?
Our office already uses a competing reminder system, why is AppointMaster better?
Does AppointMaster have any protection against online abuses so I do not get overwhelmed with fake appointments coming from my web site?
Are my data exposed to the Internet?
Can anyone access my account online?
Does AppointMaster provide any kind of backup?
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